Counselling is the skilled and principled use of relationship to facilitate self-knowledge, emotional acceptance and growth and the optimal development of personal resources. The overall aim is to provide an opportunity for people to work towards living more satisfyingly and resourcefully. While the relationship will vary according to need, it may be concerned with developmental issues, addressing and resolving specific problems, making decisions, coping with crisis, developing personal insights and knowledge, working through feelings of inner conflict or improving relationships with others. Registered Clinical Counsellors (RCCs) are specifically trained to help people improve and maintain their mental health and well-being. RCCs work with many kinds of people: individuals, couples, and families in individual and group settings.